الوصف الوظيفي 

• Build and maintain strong relationships with clients to ensure customer satisfaction and 
retention.
• Respond to client inquiries and concerns in a timely and professional manner.
• Assist in the development and implementation of client engagement strategies.
• Collaborate with internal teams to address client needs and resolve issues.
• Maintain accurate client records and update client information in the database as needed.
• Monitor client account performance and provide regular updates and reports to 
management.
• Assist in creating client presentations and proposals.
• Identify opportunities for upselling and cross-selling services to existing clients.
• Coordinate client meetings, calls, and events.
• Stay informed about industry trends and best practices in client relations management.
• Cultivate strong relationships with key clients through regular communication, meetings, 
events, and visits.
• Monitor client feedback and community sentiment to identify areas for improvement and 
growth opportunities.
• Represent the organization at community events, networking functions, and industry 
conferences to increase visibility and build partnerships.

• Bachelor’s degree in business, Marketing, Communications, or a related field.
• Minimum 3 years previous experience in client relations, community engagement, or 
relevant positions is preferred.
• Excellent interpersonal skills and the ability to build strong relationships with clients and 
community members.
• Effective communication skills, both written and verbal.
• Proficiency in Microsoft Office suite and familiarity with social media platforms.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment with a 
customer-centric mindset.